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F.A.Q.

December 17th, 2009
  • What is an OEM Product

An OEM (Original Equipment Manufacturer) is an imaging supply produced by the same company that makes your printer.

  • What is the difference between item numbers that end with an “A” versus item numbers that end with “X”?

The “A” and the “X” at the end of the item number represent the yield, which is the amount of pages the cartridge is capable of printing. The “A” stands for standard yield and the “X” stands for high yield.

  • What is a MICR toner?

A MICR toner (Magnetic Ink Character Recognition) is designed for printing magnetic information on the bottom of cheques to be read when the cheque is processed.

  • Can I use a compatible print cartridge if my machine is still under warranty?

YES. It is illegal for your laser printer manufacturer to require you to use or purchase a particular brand of cartridge. An Original Equipment Manufacturer (OEM) cannot void your warranty simply because you exercise your right to choose your preferred brand of supplies (compatibles). To enforce such a policy is in direct violation of the Sherman & Clayton Acts.